Shipping policy
Shipping Policy
We ship to the United States, United Kingdom and all European countries.
Delivery times
- USA: 1–4 business days
- UK & Europe: 3–7 business days
Orders are processed within 1 business day. Times above are estimates from the day your order ships, not guarantees.
Tracking
Every order includes door-to-door tracking. Your tracking number arrives by email as soon as your order ships.
Shipping cost
Calculated at checkout based on your location. Watch for free-shipping promotions on selected items.
Customs, duties & taxes (EU/UK)
For EU and UK orders, applicable VAT/import duties are calculated at checkout where possible. Any additional fees charged by your country's customs on delivery are the buyer's responsibility. If you refuse a shipment due to customs charges, return shipping and fees may be deducted from your refund.
Wrong address
Please double-check your shipping address before ordering — we cannot reroute orders once they have shipped. Orders returned due to an incorrect address will be reshipped at your cost.
Lost or delayed parcels
If your tracking shows no movement for 7+ days past the estimated window, contact us and we will investigate with the carrier and make it right.